Fastest for setup and account questions. Send a photo of the error screen if you have one.
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Contact Trex IPTV
Plans, setup, a channel that will not load, a refund question — pick the channel that suits you. Every message is read and answered by a person.
Best for refunds, invoices and anything you want in writing.
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Message us any time. Conversations are answered in the order they arrive.
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Good to know
Before you write to us
Can I call Trex IPTV by phone?
We work through WhatsApp messages and email so every answer is in writing and you can scroll back to it later. Voice notes on WhatsApp are fine if typing is difficult.
I paid but have not received my details. What now?
Reply in the same WhatsApp conversation where you ordered, or email us with the payment confirmation. Details are sent as soon as payment is confirmed; if something went wrong, we sort it out first.
How do I report a channel that is not working?
Send the channel name, the time you tried and your device. If several channels fail at once, restart the app and your router first — that alone fixes many cases.